So you’re thinking about a career in the dentistry field?

Dentistry is a rewarding and dynamic profession that offers a wide range of career opportunities for those interested in healthcare, science, and working with people. We regularly attend secondary school career expos where students can explore different industries, discover study pathways, and connect with professionals. One of the highlights for us is engaging with young people as they explore the world of dentistry, a field rich in variety, purpose, and potential.

The dental industry offers a wide selection of fulfilling career paths. These include, but aren’t limited to: Dental Assistant, Dental Hygienist, Oral Health Therapist, Dentist, Orthodontist, Treatment Coordinator, and Practice Manager. Each role plays a vital part in delivering quality healthcare and comes with its own unique set of qualifications, responsibilities, and rewards.

Some careers, like becoming a dentist, require a university degree, while specialising, like becoming an orthodontist, require additional postgraduate training. Others roles, like dental assisting, follow a more direct and practical route through completing a Certificate III or IV in Dental Assisting with a Vocational Education and Training (VET) provider or Registered Training Organisation (RTO), such as TAFE. VET courses offer hands-on skills and job-ready experience in a shorter timeframe. Both VET and university study are part of tertiary education, and both are essential to the future of the dental profession.

One of the most exciting aspects of dentistry is the variety of roles and settings available. Dental professionals can work in private practices, public clinics, hospitals, dental laboratories, or in areas like management, sales, research, or education. Each environment offers something different from the types of patients you’ll work with to the pace and culture of the workplace allowing you to find a niche that suits your strengths and interests.

It’s also a field that’s constantly evolving. With exciting advances in digital dentistry, 3D imaging and printing, clear aligner technology, laser treatment, AI-based monitoring tools and AI-augmented reality and virtual reality, dental professionals are always learning and adapting. It’s a career that rewards curiosity, care, and a commitment to ongoing improvement.

Feeling inspired?
Whether your strengths lie in science, technology, communication, management or patient care, there’s a dental career path that’s right for you. And no matter the pathway you choose, your role will play an important part in improving smiles and lives.

Let’s look at the different dental profession career options in more detail.

Your Dental Career Pathway: Where Can Dentistry Take You?

Dentistry offers a wide range of career opportunities, each with its own study path, required skills, and potential for specialisation. Whether you’re aiming to become a dental assistant, dental hygienist, oral health therapist, dentist, or even a specialist in orthodontics, there’s a defined academic journey to help guide your way.

The following visuals outline the steps you can take to begin your dental career in Adelaide. They show everything from entry-level VET qualifications to university degrees, postgraduate training, and specialist pathways. You’ll also see some of the institutions in Adelaide offering these courses, what the prerequisites are, and how long each program typically takes. If you’re curious about how to get started or how to grow within the field, these tables and diagrams offer a helpful snapshot of your options. Please note that course prerequisites and duration can vary between universities and may change over time. Once you’ve chosen your preferred career path and shortlisted the university you’d like to attend, it’s important to check their current entry requirements directly.

Dental Careers: Qualifications and Education Providers in Adelaide

* It’s possible to work as a Dental Assistant without formal qualifications however many employers prefer candidates with a relevant vocational qualification

Dental Careers: Course Entry Requirements in Adelaide

*** Some universities in Australia require students to complete an undergraduate degree before they can study dentistry, often with additional requirements such as sitting the GAMSAT (Graduate Australian Medical Schools Admission Test). This pathway can take significantly longer. In contrast, the University of Adelaide offers direct entry into its Bachelor of Dental Surgery (BDS) program, making it a highly sought-after choice for students across the country.

Ranked among the top 33 universities globally for dentistry and oral health, the University of Adelaide is home to Australia’s #1 dental school. With over 100 years of teaching and research excellence, the program offers state-of-the-art facilities, early clinical exposure, and world-class academic support. Students graduate with the confidence, skills, and competitive edge to thrive in a flexible, rewarding, and future-ready profession.

Specialisation options

In Australia, dental specialists are qualified dentists who have undertaken additional years of specialised education and clinical training, as well as completed at least two years of general dental practice. These specialists are registered under the “Dentist Specialists” division of the Dental Board of Australia and focus on one or more of 13 recognised specialties.

Dental Specialists

Dental specialists play a vital role in managing complex or advanced dental conditions, often working alongside general dentists and other healthcare professionals to ensure patients receive the best possible care.

Pathway Flexibility and Recognition of Prior Learning (RPL)

One of the strengths of the dental industry is the flexibility it offers to explore different career pathways—even after entering the field. Whether you begin as a dental assistant and later pursue dental hygiene, or eventually study to become a dentist, your prior experience and training can be recognised.

Many educational institutions offer a Recognition of Prior Learning (RPL) process. This allows students to have their existing skills, knowledge, and workplace experience formally assessed. If approved, you may be granted credit for certain units, reducing the overall time and cost of study.

We’ve seen inspiring examples, such as dental assistants who have transitioned into roles as oral health therapists or laboratory technicians, and even dentists who started their journey chairside. Some professionals also take on dual roles (ie Hygienist and lab technician), using their training in multiple areas to provide versatile support within a clinic.

Dr Daniel De Angelis began his academic journey with a Bachelor of Science at the University of Adelaide. During his second year, he discovered a strong passion for dentistry and successfully transferred into the Bachelor of Dental Surgery program. After completing the five-year dental degree, he returned to complete his Science degree part-time while working as a practising dentist. Thanks to Recognition of Prior Learning, he was able to complete the remaining requirements in just one year.

While working in Sydney as a dentists, Dr De Angelis had the opportunity to collaborate closely with an orthodontist who consulted from the same practice. This experience sparked a deep interest in orthodontics and ultimately led him to pursue specialist training. He was accepted into the highly competitive Doctor of Clinical Dentistry in Orthodontics program in the Adelaide University , which he completed full-time over three years.

In total, Dr De Angelis has completed more than 11 years of tertiary education and clinical training demonstrating his unwavering dedication to the profession and his commitment to providing expert orthodontic care. He has a strong passion for continuous learning and professional growth and remains actively engaged in the latest research and techniques. His work has received peer recognition through case reviews and clinical forums, reflecting his commitment to excellence and innovation in orthodontics.  To learn more about Dr De Angelis and his clinic, Transform Orthodontic Care

Professional Standards and Requirements in Dental Careers

In healthcare, safeguarding the wellbeing of patients, staff, and the broader community is a top priority and the dental industry is no exception. These standards exist to ensure that all dental professionals deliver safe, high-quality care to patients, while protecting their own health and wellbeing. Here’s a high-level explanation of why each requirement is important:

• First Aid: Equips dental professionals to respond quickly and appropriately to medical emergencies, which can occur without warning during procedures.
• Immunisation: Reduces the risk of infectious disease transmission in clinical environments. Dental settings are classified as high-contact, making immunisation critical for both staff and patients.
• Working with Children Check: Required for those working with minors, this screening process helps protect vulnerable patients and ensures child safety obligations are met.
• CPD – Continuing Professional Development (60 hours over 3 years): Ensures practitioners remain up to date with current techniques, clinical innovations, and regulatory expectations. Ongoing education is essential for delivering evidence-based care.
• Registration with the Dental Board of Australia and Australian Health Practitioner Regulation Agency (AHPRA): Mandatory for regulated professions such as dentists, oral health therapists, and hygienists. Practitioners must be appropriately qualified, accredited, and meet national standards for conduct and performance. The Dental Board of Australia sets the professional standards, and operates under the AHPRA.
• Radiation Licence: Required for professionals operating dental x-ray equipment. This ensures radiation is used safely and in compliance with state and national safety guidelines.
• Indemnity Insurance: Provides legal and financial protection in the event of a clinical incident or claim, offering security for both the practitioner and the patient.

Whether you’re beginning your career as a dental assistant or practising as a specialist, meeting these professional obligations is essential. Together, they form the foundation of a competent, trusted, and patient-centred dental care system.

The table below summarises the key professional requirements for various dental career pathways in Adelaide.

Professional requirements in Adelaide per dental career

** Required if studied radiation course ( Cert IV or Short course – Dental Radiography Skill Set (HLTSS00072) )

Another requirement is around working within your scope of practice.
https://www.dentalboard.gov.au/Codes-Guidelines/Policies-Codes-Guidelines/Guidelines-Scope-of-practice.aspx

If you’re thinking about a career in dentistry, it’s helpful to understand something called your “scope of practice.” This simply means the types of tasks and treatments you’re allowed to do in your job, based on what you’ve been taught, trained for, and are confident doing.

In Australia, the Dental Board of Australia makes sure all dental professionals, like dentists, dental hygienists, oral health therapists, and dental assistants, are working safely and only doing things they’re qualified for.

Even if two people have the same job title, their scope of practice might be a bit different depending on their training and experience. That’s why continuing to learn and build your skills is so important.

If someone needs a treatment that’s outside your scope, you’d work as part of a team and refer them to the right expert. That’s how dental teams work together to make sure patients get the best care.

For more detailed information, the full Guidelines for Scope of Practice are available on the Dental Board of Australia’s website. dentalboard.gov.au

Key skills

Dentistry requires a unique combination of technical ability, interpersonal communication, and attention to detail. Whether working directly with patients or managing clinical operations, dental professionals must be skilled at building trust, explaining procedures clearly, and working efficiently in a team. One of the most critical skills in dentistry for dental professionals is manual dexterity, the ability to perform precise movements in small, often hard-to-reach spaces, such as the mouth. Dentists and other clinical team members must handle tiny instruments with control and finesse to avoid causing harm or discomfort to patients. A steady hand and a light/soft touch, and fine motor coordination are essential to ensure patient safety, minimising patient dental anxiety, prevent tissue damage, and carry out treatments with confidence and care.

Hand-eye coordination plays a key role as well. Dentists must accurately guide instruments based on what they see, especially when working without magnification tools. While some level of natural ability may help, these skills can be developed and improved through ongoing training and simulation practice, which is a key part of dental education.

Core skills across all roles—whether you’re a dental assistant ensuring smooth procedures, a hygienist delivering preventive care, or a practice manager overseeing operations—include strong organisational abilities, excellent communication, empathy, and a genuine commitment to patient wellbeing. Every member of the dental team contributes to a high standard of care, and together, they form the foundation of a safe, professional, and trusted dental environment.

Professional Memberships in Dentistry

Joining a professional association is an important step in any dental career. These organisations provide support, networking opportunities, access to continuing education, and up-to-date industry information. Many employers also value staff who are active members of their professional body, as it reflects commitment to high standards and lifelong learning. Below is a summary of the relevant memberships available for different dental roles in Australia:

Employment Awards in the Dental Industry

In Australia, most dental employees are covered by a legal document called an employment award. This sets out the minimum pay rates, working conditions, allowances, and leave entitlements for different job roles in the dental industry. For example, dental assistants, dental hygienists, oral health therapists, receptionists, and practice managers are covered under the Health Professionals and Support Services Award, while dentists and dental specialities may be engaged under different terms depending on whether they are employees or contractors. These awards are designed to make sure workers are treated fairly and receive appropriate wages and benefits for their role. As you start your dental career, it’s important to know which award applies to you so you understand your rights at work.

Whether you’re just starting to explore career options or already passionate about oral health, the dental field offers endless opportunities to grow, learn, and make a lasting impact.

Let’s look at the different careers in more detail.

DENTAL ASSISTANT (DA)

What is the broad role of a DA?
DAs play a vital role in ensuring that dental practices run efficiently and provide excellent care to patients. As a DA, you’ll be involved in a variety of tasks, such as preparing and sterilizing equipment, taking X-rays, ordering stock, note taking and assisting dental professionals chairside (ie Dentists, Orthodontists) with patient procedures. This role allows you to work closely with both patients and the dental team, making it a rewarding and dynamic career option.

Often as the first point of contact for patients in the dental chair, you’ll have a direct impact on their experience at the practice. Your customer service skills will be essential in creating a welcoming and professional atmosphere.  

What might a typical day look like as an Orthodontic DA?

A typical day as part of an orthodontic team involves a consistent routine that focuses on patient care, appliance adjustments and inserts, and maintaining clinic efficiency. While the flow is often structured, the pace can be fast and highly interactive. Here’s a breakdown of what your orthodontic DA day might look like:

1. Assisting with orthodontic procedures:
   You’ll work closely with the Orthodontist and clinicians, assisting with treatments such as placing or removing braces, changing archwires, modules, fitting retainers, or preparing patients for aligner treatment. This involves handing instruments, placing cheek retractors, dental chairside suctioning to keep the mouth and teeth dry, taking scans of the patients mouth, and often working directly in the patient’s mouth under supervision.
2. Preparation and clean-up:
   Before and after each patient, you’ll be responsible for preparing the chair-side setup, sterilising tools, and ensuring the clinical area is ready to go. Maintaining strict infection control protocols is essential, as is staying organized to keep appointments running on time.
3. Patient care and education:
   You’ll see patients regularly over their treatment journey, which builds familiarity and trust. You might explain how to care for braces or aligners, teach patients how to wear their elastics, teach them how to use dental monitoring applications, answer questions about discomfort, or offer tips on oral hygiene. Making young patients (and their parents) feel comfortable and confident is a big part of the role.
4. Administrative support:
   In many orthodontic practices, DAs help manage patient flow by updating clinical records, confirming treatment progress, and supporting the reception team with scheduling follow-up appointments. You may also enter treatment notes into the patient management system.
5. Imaging and records:
   Orthodontics relies heavily on accurate diagnostics. You may take orthodontic photos, digital scans, or X-rays (such as OPGs or cephalometric images, if qualified). These records are used to plan and monitor treatment progress.
6. Stock and equipment checks:
   You’ll help monitor supplies like modules, archwires, brackets, and other materials. Staying on top of inventory ensures the team is never caught short during a busy clinic session.

This diverse set of responsibilities requires a combination of clinical knowledge, strong organizational skills, and the ability to communicate effectively with both patients and team members. The role requires attention to detail, great communication skills, and the ability to thrive in a repetitive yet patient-focused environment. Because patients return regularly, orthodontic assistants often enjoy building strong relationships and seeing the transformation journey firsthand.

What skills does a DA need?
Here are some of the skills and traits that align with the duties of a DA:

1. Excellent communication skills: DAs interact with patients, and health professionals( ie Dentists/Orthodontists) and other staff, explaining procedures, addressing concerns, and helping to make the dental practice environment more comfortable.
2. Enjoy interacting with others: Building rapport with patients and providing a positive experience is a key aspect of the job.
3. Organized and efficient time management: The role often involves managing multiple tasks like scheduling appointments, preparing equipment, and assisting during procedures – all of which require good organization.
4. Meticulous attention to detail: Accuracy is essential when sterilizing equipment, preparing materials, assisting with procedures and patient notes.
5. Good manual dexterity: Many tasks – such as preparing materials, taking X-rays (if qualitied) or assisting during procedures – require steady hands and precision.
6. Enjoys responsibility: DAs often have to take responsibility for ensuring everything runs smoothly, and for maintaining patient care.
7. Ability to comprehend and follow instructions: Following safety protocols, understanding the Dentist’s/Orthodontist’s instructions during procedures, and ensuring all steps are carried out correctly are important aspects of the job.
8. Skilled at multitasking: DAs must manage various responsibilities at once—preparing patients, setting up equipment, assisting during procedures and more.

What are the necessary qualifications/requirements for a DA?
While it is possible to work without formal qualifications, completing vocational training such as the Certificate III in Dental Assisting ( HLT35021) can open doors to better job opportunities, higher pay, and career progression. 

The Certificate III in Dental Assisting is designed to equip you with the fundamental skills required in dental practices. This course typically covers areas such as assisting with dental procedures, infection control, sterilization procedures and patient management.

If you want to advance further, the Certificate IV in Dental Assisting (HLT45021) offers more specialised knowledge and skills. This advanced qualification covers subjects like radiography (X-ray procedures), practice administration, and assisting in general anaesthesia procedures. It provides a deeper understanding of the dental profession and can make you eligible for more senior positions.

The training for both of these qualifications can be undertaken through several accredited providers, including TAFE institutions and the Dental Assistants Professional Association (DAPA). These institutions provide both in-person and online learning options, allowing you to choose the most suitable study method for your needs.

Many practices require their DAs to complete at least the Certificate III training, and often offer traineeships where they will provide financial support to attend the training, while gaining practical work experience in the clinic. For more information, see for example:

Certificate III in Dental Assisting 
Certificate IV in Dental Assisting

You may be required to provide evidence of relevant immunisations as a condition of your studies or to work in a dental clinic. You may also need to obtain a National Police Certificate and a Working with Children Check.

Additionally, although it is not a mandatory requirement and is your choice, it is highly recommended that you be vaccinated for Hepatitis B and Tetanus, as well as for the usual suite of childhood inoculations for measles, mumps, chickenpox and polio. You may be also be required by your employer to get annual flu vaccinations.

With enhanced expertise and increased opportunities for career advancement within the dental sector, you could be on your way to an exciting and rewarding career path!

DENTAL HYGIENIST

What is the broad role of a Dental Hygienist?

The Dental Hygienist role is a crucial and multifaceted one, focusing not only on treating and preventing oral health issues, but also on educating patients and helping them maintain long-term dental well-being. For example, they conduct oral health examinations, clean patients’ teeth, and provide education to prevent a variety of dental issues. While they do have more responsibility than DAs, they still work under the guidance of a Dentist/Orthodontist.

Due to their skill set and responsibilities, Dental Hygienists are often in demand, providing job stability in a growing field. Most Dental Hygienists complete an accredited Advanced Diploma of Oral Health (Dental Hygiene) and may also pursue certifications or licenses depending on state or country

regulations.

What might a typical day look like as a Dental Hygienist?

The duties of a Dental Hygienist are many and varied, meaning duties can change from day to day.

Here are some of the activities you could typically perform on any given day:

1. Assessing oral health and treating gum diseases (eg gingivitis):
   • Conducting initial assessments of the patient’s oral hygiene and health.
   • Identifying signs of gum diseases such as cavities and gingivitis, including swollen, red, and bleeding gums.
   •  Providing recommendations for at-home care, such as improved brushing techniques, and suggesting professional treatments like deep cleaning.
2. Removing tartar, plaque, and stains:
   • Using specialised instruments to remove plaque, tartar, and stains that regular brushing cannot address.
   • Polishing teeth after cleaning restores their smooth surface and reduces plaque build-up.
3. Educating patients on preventing plaque build-up and cavities:
   • Offering guidance on effective brushing and flossing techniques.
   • Explaining the role of diet in oral health, emphasising low-sugar and high-calcium foods.
   • Suggesting the use of mouth rinses or dental products to prevent plaque build-up
4. Administering and interpreting dental X-rays:
   • Taking X-rays to detect cavities, gum disease, bone loss, or other dental issues.
   • Interpreting the X-ray images to assist in diagnosing underlying problems that might not be visible during a regular examination.
5. Applying fluoride treatments, gum dressings, and whitening agents:
   • Applying fluoride treatments to strengthen enamel and prevent decay.
   • Administering professional teeth whitening procedures to improve the appearance of teeth.
6. Providing nutritional tips:
   • Advising patients on how food and drinks affect dental health, highlighting the importance of calcium, vitamins, and fibre for strong teeth.
   • Discussing the impact of sugary foods and drinks on cavity formation and overall oral health.
7. Taking impressions:
   • Using digital technology or using alginate (an impression material) to create retainers or mouthguards.
8. Providing local anaesthesia:
   • For dental procedures including deep scaling and root debridement (for deep cleaning).
9. Providing prescribed treatment to patients undergoing orthodontic treatment, as directed by the orthodontist:
   • This can include a wide variety of tasks such as removing braces and resin at the end of treatment.

What skills does a Dental Hygienist need?

Here are some of the skills and traits that align with the duties of a Dental Hygienist:

1. Patient interaction and interpersonal skills: You’ll regularly engage with a variety of patients, making your communication, empathy and people skills essential.
2. Prevention focus: Your primary goal is to prevent dental diseases and promote good oral health habits.
3. Attention to detail: From conducting cleanings to educating patients on oral hygiene, precision is crucial.
4. Team collaboration: You’ll work closely with other dental professionals, including Dentists/Orthodontists and DAs, to provide high-quality care and the best patient outcomes.
5. Manual dexterity: Your ability to perform intricate procedures with precision is critical for successful outcomes. You’ll use small tools and instruments, so high-level hand-eye coordination is very important.

What are the necessary qualifications/requirements for a Dental Hygienist?

To become a Dental Hygienist in Australia, here are the requirements you need:

1. Educational Requirements: You can choose between:
   • A two-year Advanced Diploma of Oral Health (Dental Hygiene), or
   • A three-year Bachelor degree in Oral health. 

Both options are offered by a number of institutions across Australia.

1. Entry Requirements:
   • Entry to these programs is competitive, contributing to a shortage of trained Dental Hygienists in the country. Completion of the Senior Secondary Certificate of Education is usually required. Some courses might require specific subjects like biology, chemistry, or health sciences at a certain level. 
2. Professional Association: Once qualified, you’ll be a member of the Dental Hygienists’ Association of Australia (DHAA).
3. Regulation: The Australian Health Practitioner Regulation Agency (AHPRA) oversees registration and offers a list of accredited courses in this field. 

Before undertaking clinical placements required by courses, students will need to obtain a National Police Certificate, Provide First Aid Certificate and Working with Children Check, and fulfil immunisation requirements.

Additionally, although it is not a mandatory requirement and is your choice, it is highly recommended that you be vaccinated for Hepatitis B and Tetanus, as well as for the usual suite of childhood inoculations for measles, mumps, chickenpox and polio. You may be also be required by your employer to get annual flu vaccinations.

More on regulatory requirements in your role as a Dental Hygienist

To practice as a Dental Hygienist in Australia, you must meet specific requirements set by the Dental Board of Australia. These include:

1. Registration: You must be registered with the Dental Board of Australia to legally practice as a Dental Hygienist.
2. Continuing Professional Development (CPD): You are required to complete at least 60 hours of CPD over a three-year period. If you register at any point during this period, you will need to complete a pro-rata number of hours based on your registration date.
3. Compliance with Codes and Guidelines: You must adhere to the Codes and Guidelines issued by the Dental Board of Australia. This includes practicing only within the scope of your education and training, and doing so under the structured supervision of a dentist.
4. Indemnity insurance: You must have professional indemnity insurance to practice as a Dental Hygienist. 
5. Radiation licenses: If applicable, you must hold the appropriate radiation licenses in your state to operate certain equipment.

These regulations ensure that Dental Hygienists maintain high standards of practice and patient care while also complying with legal and professional obligations.

For more information see How to become a Dental Hygienist

ORAL HEALTH THERAPIST

What is the broad role of an Oral Health Therapist (OHT)?
An OHT is a registered dental professional with dual-qualifications as both a Dental Hygienist and a Dental Therapist. This enables them to provide a broader range of services compared to a Dental Hygienist alone. They are qualified to perform preventive care, such as cleaning, scaling, and educating patients on oral hygiene practices, similar to a Dental Hygienist.

Under their Dental Therapy scope of work, an OHT is able to perform restorative treatments such as fillings and temporary restorations for individuals up to the age of 18 in the state of South Australia. OHTs are also authorised to do more complex procedures on baby (deciduous) teeth in children, such as extractions and baby tooth root canal. While they work as independent practitioners, OHT’s also often work in collaboration with Dentists and specialists in ensuring holistic care for patients. An OHT’s scope of work is limited by their professional training at University.

OHTs play an important role in maintaining and improving oral health, both individually and at the community level, by combining clinical care with education and public health efforts.  

What might a typical day look like as an OHT?
A typical day might include one or more of the following tasks:

1. Routine clinical care: Providing dental treatments for children, adolescents and adults, including:
   – Dental examinations and diagnosis of common dental issues such as cavities (decay), diseases of the gum (periodontal diseases), early signs of orthodontic problems in children and teens, and exposure of radiographs.
   – Periodontal maintenance such as routine teeth cleaning, scaling, and polishing; and periodic periodontal examination and assessment of any disease progression.
   – Restorative treatment such as temporary restorations in adults; and for children, filling cavities to prevent further decay, providing crowns, or extracting baby teeth that may be causing problems or hindering the eruption of permanent teeth, often under local anaesthesia (numbing) to ensure comfort.
   – Preventative treatment, including assessing the need for early orthodontic intervention in children (which may involve taking X-rays of teeth and jaws to detect problems not visible to the naked eye, such as cavities between teeth, root issues, or dental development); applying sealants and re-mineralising therapies to prevent decay; taking impressions of teeth and issuing mouthguards to prevent sports-related accidents; and providing fluoride treatments in high risk patients.
2. Education and motivation:
   – For individual patients:  Educating and motivating individuals to maintain good oral health through preventive care, eg teaching children the importance of good oral hygiene practices, such as brushing and flossing, and providing them with age-appropriate information on oral health and hygiene instructions, diet and motivation.
   – For the general public and groups: Providing oral health education in various community settings, including schools, local health groups, parents’ groups, playgroups, and other community organizations. Topics include education on the impact of diet on oral health, and appropriate oral hygiene.
   – Collaborating with other health professionals and services to promote oral health in the community.
3. Orthodontic treatment:
   – Assisting the Orthodontist in the placement of orthodontic appliances, based on prescription. These could include braces brackets; aligner attachments and buttons, early intervention appliances (eg Rapid Maxillary Expander), and retainer wires.
4. Referral and complex cases:
   – When a patient requires specialised care, such as advanced orthodontic treatment, oral surgery, or complex restorative procedures, this is beyond the scope of an OHT.  Therefore, the OHT will refer the patient to a general dentist or dental specialist.
5. Diet and oral health:
   – Advising school canteens, childcare centres, and elderly care facilities on healthy food choices that support oral health.
   – Promoting healthy food choices that reduce the risk of cavities, gum disease, and other oral issues.
   – Promoting nutrition: Encouraging the consumption of foods that are rich in calcium, vitamins, and minerals, while minimizing sugary snacks and drinks that can contribute to dental decay.
6. Liaison and collaboration:
   – Working with healthcare providers to integrate oral health into overall health initiatives.
   – Advocating for improved access to dental care, especially for underserved populations.

What skills does an OHT need?
Here are some of the skills and traits that align with the duties of an OHT:

1. Passionate about healthcare: interest in both public and individual oral health is vital.
2. Enjoys working with children: mainly focuses on preventing and treating dental issues in children and adolescents.
3. Strong communication and interpersonal skills: educating children, adults, and community groups – including schools and community/parents groups – about good oral health habits. 
4. Skilled in community engagement: ability to establish rapport, and to be creative in promoting oral health to different groups.
5. Effective clinical skills:  to successfully assess and treat dental problems.
6. Ability to do precise and detailed work: manual dexterity and hand-eye coordination
7. High level time management and organization skills:  manage suite of tasks in a timely and effective manner.
8. Works well in a variety of settings: this includes in a team environment, in the community and also independently.

What are the necessary qualifications/requirements for an OHT?
To gain registration as an OHT, practitioners must:

1. Complete a minimum three-year Bachelor of Oral Health degree at a university, and approved by the Dental Board of Australia. Courses provide training in dental therapy, dental hygiene, health promotion, and learning how to prevent disease and manage oral health conditions. Courses are usually full-time.
2. Entry into the courses normally requires a Senior Secondary Certificate of Education, and prerequisite subjects, or assumed knowledge, in one or more of English, mathematics B, biological science, chemistry and physics are also normally required. You may also need to sit selection assessments and attend an interview before acceptance into the course. Universities have different prerequisites and some have flexible entry requirements. Contact the institutions you are interested in for more information.

Before undertaking clinical placements required by courses, students will need to obtain a National Police Certificate, a Provide First Aid Certificate and immunisations, and undergo a Working with Children Check. Students may also be required to be tested for blood-borne transmissible viruses (such as hepatitis B and HIV).

Additionally, although it is not a mandatory requirement and is your choice, it is highly recommended that you be vaccinated for Hepatitis B and Tetanus, as well as for the usual suite of childhood inoculations for measles, mumps, chickenpox and polio. You may be also be required by your employer to get annual flu vaccinations.

More on regulatory requirements in your role as an OHT
To practice as an OHT in Australia, you must meet specific legal requirements set by the Dental Board of Australia. These include:

1. Be registered with the Australian Health Practitioner Regulation Agency (AHPRA), and maintain current registration with this agency.
2. Be registered with the Dental Board of Australia, and meet its standards, guidelines, and codes of conduct.
3. Have a valid work permit.
4. Have an international criminal history check.
5. Pass a registration examination.
6. Meet the Health Practitioner Regulation National Law Act 2009.
7. Attend regular continuing professional education.
8. Have professional indemnity insurance.

For more information see How to become an Oral Health Therapist

Core Responsibilities of an Orthodontic Clinician

• Assisting the orthodontist during procedures.
• Taking intraoral photos, x-rays, and digital scans.
• Fitting and removing archwires, brackets, or clear aligner attachments.
• Placing orthodontic separators and varied orthodontic appliances.
• Providing oral hygiene instruction tailored to patients with orthodontic appliances.
• Monitoring patient progress and communicating this to the orthodontist.
• Explaining treatment processes, appliance care, and post-procedure instructions.
• Supporting patients through their treatment journey, answering questions, and providing reassurance.
• Coordinating appointment schedules and follow-ups.
• Recording clinical notes accurately in patient management system.

An orthodontic clinician is a hygienist or oral health therapist who has completed additional training in orthodontics. They work under the direction and supervision of the orthodontist to support the delivery of clinical care.

DENTIST

What is the broad role of a Dentist?
A dentist’s role is essential for maintaining overall oral health and preventing issues that could lead to more serious dental problems. As specialists in the diagnosis and management of conditions affecting the mouth, teeth, gums, and jaws, they are not only focused on immediate care, but also on long-term well-being. By providing routine care, such as check-ups, cleanings, and fillings, they help keep teeth and gums healthy. Their work also extends to diagnosing and treating various dental conditions, like gum disease, cavities, and even more advanced issues like root canal treatments or dealing with nerve problems. While general dentistry may seem routine, its impact is very important, as it forms the foundation for oral health and quality of life. 

Dentists are often the first line of defence in spotting potential problems before they become more complex, making their work invaluable for long-term oral health. 

Additionally, the connection between oral health and general health is increasingly recognized, with conditions like gum disease linked to other health issues, such as heart disease and diabetes. By emphasizing prevention and education, dentists empower patients to take an active role in their oral health, promoting better overall health outcomes.

What might a typical day look like as a Dentist?
A typical day in the life of a dentist, especially for those in leadership positions like practice owners or lead practitioners, is diverse and constantly changing. Dentistry requires not only clinical expertise, but may also include a significant amount of administrative oversight and patient management. The variety of tasks on a given day can include:

1. Using oral exams, medical history, X-rays, and tests to diagnose dental disease: Dentists assess a patient’s oral health and use diagnostic tools to identify conditions like cavities, gum disease, infections, or misaligned teeth.
2. Explaining to patients a necessary course of action to treat problems, and how to prevent recurrence of problems: Dentists must communicate effectively, educating patients on the diagnosis and the recommended treatment plan. They also provide guidance on preventive care to avoid future dental problems, such as good oral hygiene practices, diet, and lifestyle changes.
3. Providing preventive care: Preventive care is a major part of dentistry, with treatments like professional cleanings to remove plaque and tartar, fluoride treatments to strengthen teeth, and sealants to protect against cavities.
4. Restoring teeth: Dentists restore damaged or decayed teeth with various materials, such as crowns, veneers, and fillings, to restore both function and aesthetics to a patient’s smile.
5. Replacing lost teeth: When teeth are lost or extracted, dentists offer solutions like crowns (for individual teeth) and dentures (for full or partial tooth replacement) to restore the patient’s ability to chew and maintain facial appearance.
6. Oral surgery: surgical procedures include wisdom teeth extraction to treat or prevent problems like impaction, infection, or alignment issues.
7. Supervising treatments by other dental professionals: Dentists oversee the work of other dental professionals like hygienists who perform cleanings, and dental prosthetists who craft and fit dentures and other prosthetics.
8. Writing prescriptions: Dentists prescribe medications like pain relievers, antibiotics, or other treatments for managing dental pain, infections, or other health conditions.
9. Oversight of the day-to-day management of the dental practice: Many Dentists manage the operations of their practice, including supervising staff, managing finances, ensuring patient satisfaction, and staying up-to-date with industry regulations.

These roles are crucial for providing comprehensive dental care, helping patients maintain their oral health, and ensuring the smooth functioning of a dental practice

What skills does a Dentist need?
Dentists must be comfortable working with patients of all ages, handling a variety of situations, and applying both technical and interpersonal skills to deliver care effectively. Here are some of the skills and traits that align with the duties of a Dentist:

1. Working with a wide range of people: Dentists meet many different individuals—patients from all walks of life, medical professionals, and dental office staff, so they need to be able to adapt and have empathy. Strong communication is crucial for understanding patient concerns, explaining treatments, and ensuring a comfortable experience.
2. High-level interpersonal and communication skills: Clear communication is essential not only for patient care but also for collaborating with team members, explaining treatment plans, for understanding patient concerns and educating them about oral health.
3. Independent and team-oriented: While much of a dentist’s work is independent (eg performing procedures), it also involves collaborating with Dental Hygienists, DAs and administrative staff to ensure smooth patient care.
4. Advanced aptitude for medical sciences: Dentistry requires a solid understanding of anatomy, biology and chemistry, as well as the ability to stay up-to-date on evolving medical research and techniques.
5. Good manual dexterity and hand-eye coordination: Dental procedures often require fine motor skills, precision and the ability to perform delicate tasks in a small space, making excellent dexterity vital.
6. Willingness to learn about business management and leadership: Running a dental practice involves overseeing finances, marketing and staff management, requiring business savvy in addition to clinical expertise.
7. Spatial thinking, concentration and attention to detail: Dentists must visualize and plan procedures with high precision and concentration, often in tight spaces inside the mouth. Being detail-oriented is necessary to ensure accuracy in diagnosis, treatment, and follow-up care.

What are the necessary qualifications/requirements for a Dentist?
To become a Dentist in Australia, here are the requirements you need:

Education and Training Requirements

1. Initial qualification:
   – Becoming a dentist in Australia typically requires completing a five-year university course in dentistry, such as the most common Bachelor of Dental Surgery (post-graduate option is the Doctor of Dental Surgery). The length and structure of the course may vary by university.
   – During this time, students will receive training in various aspects of dentistry, including oral health, anatomy, dental procedures, and patient care.
2. Specialization:
   – After completing the initial dental degree, further study and training are necessary if a dentist wishes to specialise in a particular field (eg orthodontics, periodontics, or paediatric dentistry).
   – The length and requirements for specialization will vary depending on the field of expertise chosen, and may require completion of the Graduate Australian Medical School Admissions Test (GAMSAT). 
3. Competitiveness:
   – Entry into dental programs is highly competitive. Most programs require a strong academic background, and applicants usually need to sit the University Clinical Aptitude Test for Australia and New Zealand (UCAT ANZ) – this test replaced the Undergraduate Medicine and Health Sciences Admission Test (UMAT) in 2019. Applicants may also need to sit a structured interview, and complete a structured oral assessment. 

Registration and Professional Standards

1. Once a dentist has completed their qualifications, they must become registered with and meet the standards of the Dental Board of Australia, and be registered with the Australian Health Practitioner Regulation Agency (AHPRA), which oversees the regulation of health professionals, including dentists.
2. Dentists are also required to be members of the Australian Dental Association (ADA), which serves as their professional association.

For those interested in pursuing a dental career, it’s important to consult the Australian Health Practitioner Regulation Agency for a full list of accredited dental schools and further details about the requirements for registration.

Before undertaking clinical placements required by courses, students will need to obtain a National Police Certificate, a Provide First Aid Certificate and immunisations, and undergo a Working with Children Check. Students may also be required to be tested for blood-borne transmissible viruses (such as hepatitis B and HIV)

Additionally, although it is not a mandatory requirement and is your choice, it is highly recommended that you be vaccinated for Hepatitis B and Tetanus, as well as for the usual suite of childhood inoculations for measles, mumps, chickenpox and polio. You may be also be required by your employer to get annual flu vaccinations.

More on regulatory requirements in your role as a Dentist
Continuing Professional Development (CPD) requirements for dental practitioners in Australia. To clarify:

1. CPD Requirements: Dentists are required to complete a minimum of 60 hours of CPD activities over a three-year period. This requirement may be prorated if the dentist registers partway through the cycle.
2. Compliance with Dental Board of Australia: In addition to the CPD requirements, dental practitioners must follow the codes and guidelines set by the Dental Board of Australia. This includes:
   – Practicing only in areas they are qualified and trained for.
   – Meeting other professional standards, including having appropriate indemnity insurance.
3. Other Professional Obligations: Dentists must also ensure they hold the necessary radiation licenses for their state and comply with relevant regulations.

For more info see How to become a Dentist

ORTHODONTIST

What is the broad role of an Orthodontist?
An orthodontist is a dentist who specialises in fixing the alignment of your jaw and teeth. They use different non-surgical methods to make sure your jaw is straight, your teeth are in the right position, and your overall health is good. People with damaged jaws or crooked teeth often have trouble eating and sleeping, so an orthodontist helps improve their health.

Most people who see an orthodontist are children, but sometimes adults need treatment too, especially if issues from when they were younger were not treated. To become an orthodontist, you need to finish extra years of specialty study after earning your degree.

What might a typical day look like for an Orthodontist?
A typical day might include one or more of the following tasks:

1. Patient consultations: Evaluating new patients, diagnosing dental issues, taking diagnostics (X-rays, impressions), and discussing treatment options like braces or aligners.
2. Routine follow-ups: Adjusting braces, monitoring progress, and making modifications to ongoing treatments, including aligner checks and progress updates.
3. Emergency care: Addressing urgent issues like broken braces, lost retainers, or discomfort, and providing immediate solutions or repairs.
4. Treatment planning and review: Developing individualized treatment plans, monitoring progress and adjusting plans based on patient progress to ensure optimal results, and collaborating with the dental team.
5.  Patient education: Teaching patients about proper care, such as correct brushing, hygiene, dietary restrictions; discussing long-term goals and motivating them to stay on track with their treatment.
6. Administrative tasks: Managing patient records including updating files, billing, scheduling appointments, and handling insurance claims and treatment documentation.
7. Team coordination: Collaborating with dental assistants, hygienists, and office staff to ensure smooth operations and high-quality patient care.

What skills does an Orthodontist need?
Here are some of the skills and traits that align with the duties of an Orthodontist:

1. Technical skills:
   – Dental knowledge: A deep understanding of dental anatomy, physiology, and the various dental conditions that affect the teeth and jaw.
   – Precision and attention to detail: Orthodontists must be meticulous when performing procedures like fitting braces, aligners, and other dental devices, as even small mistakes can affect the treatment outcome.  The ability to concentrate for long periods is also a pre-requisite.
   – Manual dexterity: Excellent hand-eye coordination is required to work with dental instruments in the mouth, often in tight spaces.
2. Problem-solving and critical thinking:
   – Diagnosis and treatment planning: Orthodontists must evaluate X-rays, take measurements, and assess patients to create a personalized treatment plan.
   – Adaptability: Each patient’s needs are different, so being able to adapt treatment plans as necessary is essential.
3. Interpersonal and communication skills:
   – Patient care: An orthodontist needs to make patients (especially children) feel comfortable and confident during procedures. Empathy, patience, and the ability to explain complex procedures simply are key.
   – Collaboration with other dentists: Orthodontists often work alongside general dentists and other dental specialists to ensure comprehensive patient care.
   – Motivational skills: For patients undergoing long-term treatment, such as wearing braces for months or even years, maintaining patient motivation and engagement is important.
4. Leadership and management:
   – Time management: Orthodontists must manage their appointments efficiently, often juggling multiple patients or complex cases at once.
   – Supervisory skills: If working in a practice with other staff, leadership skills are crucial to ensure smooth operations and high standards of care.
5. Knowledge of technology:
   – Familiarity with orthodontic equipment and software: Orthodontists need to be familiar with the latest tools for imaging, treatment simulation, and the development of appliances such as clear aligners.
   – Up-to-date with techniques: Continuous learning and adaptation to new orthodontic technologies and treatment techniques are important for offering the best patient care.
6. Ethical judgement and integrity:
   – Patient advocacy: Orthodontists must always prioritize the patient’s health and well-being, even if it means recommending an alternative to their initial suggestion.
   – Professionalism: Adhering to the ethical standards of dentistry and maintaining professionalism in all aspects of patient care.
7. Patience and perseverance:
   – Long-term care: Orthodontic treatment often takes a long time, requiring patience from both the orthodontist and the patient. Dealing with slow progress or complex cases with perseverance is necessary.
   – Handling challenges: Orthodontic procedures can sometimes be difficult or uncomfortable for patients, requiring orthodontists to be calm, patient, and reassuring.

These traits and skills help an orthodontist provide high-quality care and build strong patient relationships while staying at the forefront of their field.

What are the necessary qualifications/requirements for an Orthodontist?
To become an Orthodontist in Australia involves 8 years of education and training (5 years for dentistry plus 3 years for orthodontics). Here are the requirements you need:

Education and Training Requirements:

1. Complete a Bachelor of Dentistry (5 years) – Obtain a dental degree (e.g., BDS) from an accredited university.
2. Register as a Dentist – After graduation, register with the Dental Board of Australia.
3. Complete Postgraduate Orthodontics Training (3 years) – To specialise in orthodontics, this typically involves completing a Master of Clinical Dentistry (Orthodontics) or a Doctor of Clinical Dentistry (Orthodontics), which usually lasts for 3 years. This includes specialised education in areas such as craniofacial development, orthodontic treatment planning, biomechanics, and advanced techniques in braces and aligners. Entry into these postgraduate programs is highly competitive. One typically needs a dental degree (BDS or equivalent), significant clinical experience, and may also require completion of the Australian Dental Council (ADC) exams, or presenting a portfolio of work.
4. Obtain specialist registration – Register as a specialist orthodontist with the Dental Board of Australia.
5. Gain clinical experience – During postgraduate training, gain hands-on experience with patients.
6. Engage in Continuing Professional Development (CPD) – Stay updated with ongoing learning throughout your career.

Before undertaking clinical placements required by courses, students will need to obtain a National Police Certificate, a Provide First Aid Certificate and immunisations, and undergo a Working with Children Check. Students may also be required to be tested for blood-borne transmissible viruses (such as hepatitis B and HIV)

Additionally, although it is not a mandatory requirement and is your choice, it is highly recommended that you be vaccinated for Hepatitis B and Tetanus, as well as for the usual suite of childhood inoculations for measles, mumps, chickenpox and polio. You may be also be required by your employer to get annual flu vaccinations.

More on regulatory requirements as an Orthodontist
In Australia, orthodontists must meet specific registration and professional standards to practice legally and competently. These standards ensure that they provide safe, high-quality care to their patients.

Registration as a Specialist Orthodontist requirements

1. Dental Board of Australia (DBA): To practice as an orthodontist, you must be registered with the Dental Board of Australia (DBA), a part of the Australian Health Practitioner Regulation Agency (AHPRA).
2. Specialist registration: After completing the required postgraduate training in orthodontics, you must apply for specialist registration. This distinguishes you from general dentists and allows you to practice orthodontics as a recognized specialist.
3. Requirements for registration:
   – Completion of an accredited dental degree (BDS or equivalent).
   – Completion of a postgraduate qualification in orthodontics (Master’s or Doctorate).
   – Evidence of professional competence through training and supervised clinical practice.
4. Maintenance of registration: Orthodontists must maintain their registration by meeting ongoing requirements set by AHPRA and the Dental Board, including continuing professional development (CPD) and meeting ethical practice standards.
5. Other professional obligations: Dentists must also ensure they hold the necessary radiation licenses for their state and comply with relevant regulations.

Professional Standards and Ethical Guidelines

1. Code of Conduct: Orthodontists must follow the Code of Conduct outlined by the Dental Board of Australia. This includes guidelines on professionalism, patient care, confidentiality, and ethical behaviour.
2. Competence and continuing education: Orthodontists are required to engage in continuing professional development (CPD) to ensure their knowledge and skills remain up to date with current practices and research. CPD activities may include attending workshops, courses, conferences, and peer-reviewed journal reading.
3. Patient-centred care: Orthodontists must prioritize patient safety and well-being. This includes informed consent, clear communication, and providing appropriate treatment options based on patient needs.
4. Infection control and safety: Orthodontists are expected to comply with national infection control guidelines to ensure a safe environment for both patients and staff. This includes sterilization procedures and the proper handling of dental tools and equipment.
5. Record keeping: Accurate and thorough patient records must be maintained, including treatment plans, progress notes, and consent forms. These records are vital for patient care and legal protection.

Compliance with Legal and Regulatory Requirements

1. Health Practitioner Regulation National Law: Orthodontists must adhere to the Health Practitioner Regulation National Law, which sets out legal requirements for the registration, education, and professional conduct of healthcare practitioners in Australia.
2. Scope of practice: Orthodontists must practice within the scope of their specialty, which means they should only provide treatments they are trained and qualified for. For example, they focus on diagnosing, preventing, and correcting misaligned teeth and jaws.

Professional Organizations and Peer Review

1. Australian Society of Orthodontists (ASO): While membership is not mandatory, many orthodontists in Australia are members of the ASO, which is the leading professional body for orthodontists in the country. The ASO provides a range of resources, promotes research, and encourages best practices.
2. Peer review: Orthodontists may participate in peer review programs or clinical audits to ensure their practice meets the highest standards of care.

ORTHODONTIC LABORATORY TECHNICIAN

What is the broad role of an Orthodontic Laboratory Technician?

An orthodontic laboratory technician plays a crucial role in supporting orthodontists by designing, constructing, and repairing custom dental appliances used to correct dental and jaw alignment. These appliances include expanders, twin block plates, orthopaedic appliances, removable appliances, space maintainers, mouthguards and a variety of retainers. Technicians work primarily in dental laboratories, using impressions or digital scans of patients’ teeth to fabricate appliances that fit precisely and function effectively according to the orthodontist’s specifications. 

What might a typical day look like as an Orthodontic Laboratory Technician?
A typical day for an Orthodontic Laboratory Technician in Australia involves a mix of hands-on technical work, communication with orthodontists, and precise attention to detail. Here are some of the tasks performed on a regular basis:

1. Review work orders and prioritize tasks
   – Check lab slips or digital instructions from orthodontists.
   – Review upcoming deadlines and prioritize urgent appliances.
2. Model preparation
   – Pour impressions or print digital scans to create 3D models.
   – Trim and prepare plaster models, digital printers or work with digital CAD/CAM systems.
3. Appliance fabrication
   – Start fabricating common appliances like retainers (Hawley, Essix), expanders, space maintainers, mouthguards or in-house aligners.
   – Use specialized equipment such as 3D printers and digital scans to design 3D models with CAD software.
4. Continuation and finishing of appliances
   – Polish and finish orthodontic appliances.
   – Ensure quality control — check for defects, sharp edges, or poor fit.
5. Packaging and documentation
   – Label appliances and prepare for delivery or pickup.
   – Enter notes into a tracking system or provide feedback to orthodontists if necessary.
6. Equipment maintenance and clean-up
   – Sterilize tools and clean workspaces.
   – Perform basic maintenance on lab equipment (e.g., curing units, trimming machines, 3D printers.

What skills does an Orthodontic Laboratory Technician need?
An Orthodontic Laboratory Technician in Australia needs a combination of knowledge of dental anatomy and materials, along with technical, manual, and interpersonal skills to fabricate and repair orthodontic appliances. Here’s a breakdown of the essential skills:

1. Technical skills:
   – Dental anatomy & physiology: Understanding tooth structure and oral anatomy is crucial.
   – Orthodontic appliance fabrication: Skilled in creating retainers, mouthguards, and other custom appliances.
   – CAD/CAM & Digital Dentistry: Familiarity with computer-aided design and manufacturing technology is increasingly important.
   – Use of laboratory equipment: Proficiency with tools like dental drills, polishing units, pressure pots, vacuum formers, and soldering tools.
2. Manual dexterity:
   – Precision and fine motor skills: Essential for shaping, cutting, and assembling intricate components.
   – Hand-eye coordination: Required to manipulate small tools and materials accurately.
3. Attention to detail:
   – Ensuring exact specifications for appliances (fit, function, and aesthetics).
   – Reading and interpreting dental impressions, models, and prescriptions accurately.
4. Ensuring accuracy and quality control:
   – Precision is critical, so they must adhere to high standards for fit, comfort, and aesthetics. They also maintain safety and hygiene standards.
5. Communication and collaboration:
   – Working with Dentists and Orthodontists: Ability to understand treatment plans and discuss appliance needs.
   – Teamwork: Coordination with other technicians or clinic staff when part of a larger lab.
6. Time management:
   – Efficient workflow: Managing multiple appliance jobs and meeting deadlines.
   – Prioritisation: Handling urgent or complex cases promptly.
7. Knowledge of materials:
   – Understanding properties and proper use of dental resins, wires, acrylics, and metals used in orthodontics.
8. Regulatory Awareness:
   – Workplace Health & Safety (WHS): Complying with Australian safety standards.
   – Infection Control Protocols: Maintaining hygiene and handling materials safely.

What are the necessary qualifications/requirements for an Orthodontic Laboratory Technician?
To become an Orthodontic Laboratory Technician in Australia, here are the requirements you need:

1. Educational requirements: Diploma of Dental Technology (HLT55118): This is the standard qualification for dental technicians, including those specializing in orthodontics. The diploma covers areas such as constructing models, impression trays, dentures, crown and bridge structures, and orthodontic appliances.  The course is for 2 years’ full-time, while part-time may be available. You can also choose to work as a Dental Laboratory Assistant which requires the completion of a Certificate III in Dental Laboratory Assisting.
2. Entry requirements – Entry to these programs is competitive. You will need to be proficient in speaking, reading and writing English.
3. Professional Association: Once qualified, your association is the Australian Dental Technicians Association (ADTA).
4.  Regulatory requirements – You are not required to be registered with the Dental Board of Australia, and are not required to adhere to any licensing, legislative or certification requirements, although the laboratories in which you work must meet all their regulatory requirements. 

Your employer may also require that you obtain a National Police Certificate, Provide First Aid Certificate and Working with Children Check, and fulfil immunisation requirements.

Additionally, although it is not a mandatory requirement and is your choice, it is highly recommended that you be vaccinated for Hepatitis B and Tetanus, as well as for the usual suite of childhood inoculations for measles, mumps, chickenpox and polio. You may be also be required by your employer to get annual flu vaccinations.

For more information see TAFE SA Diploma of Dental Technology

Table 1 – Summary of career and education requirements

PRACTICE MANAGER

What is the broad role of a Practice Manager?
In essence, the Practice Manager is integral in ensuring the clinic runs smoothly, efficiently, and profitably, while maintaining high standards of patient care and complying with industry regulations.

What might a typical day look like for a Practice Manager?
A typical day might include one or more of the following tasks:

1. Operational management: Overseeing the day-to-day functioning of the clinic, ensuring that everything from patient flow to equipment maintenance runs efficiently.
2. Staff supervision and coordination: Managing and supervising the clinic staff, including orthodontists, dental assistants, hygienists, and administrative staff. This includes participating in hiring, training, scheduling, and ensuring staff are following the clinic’s policies and procedures.
3. Patient relations and customer service: Ensuring excellent patient care and communication, resolving complaints or concerns, and improving the overall patient experience. They may contribute to handling appointment scheduling, reminders, and follow-up care coordination.
4. Compliance and regulations: Ensuring the clinic adheres to the relevant legal, health, and safety regulations in South Australia/Australia. This may involve staying up to date on industry standards and health regulations set by bodies like the Australian Health Practitioner Regulation Agency (AHPRA) and local government health departments. The Practice Manager may also be responsible for coordinating accreditation processes, documentation and submissions.
5. Marketing and business development: The Practice Manager may also oversee or assist in marketing initiatives to attract new patients. This could involve managing the clinic’s online presence, advertising, or working with external partners to increase visibility.
6. Inventory and equipment management: Overseeing/contributing to the procurement and maintenance of clinical equipment and supplies, ensuring that stock levels are adequate, and that equipment is regularly serviced and in good working order.

In the absence of specialised IT staff and a Finance/Business Manager, the Practice Manager may also oversee or contribute to:

1. Technology and Software Management: Managing the clinic’s software systems for scheduling, patient records, billing, and other operations. They may also handle the integration of new technology to improve clinic efficiency.
2. Financial Management: Handling the clinic’s financial matters, which include budgeting, invoicing, billing, and managing accounts. This also involves ensuring accurate record-keeping and financial reporting, including the management of patient payments, insurance claims, and any private funding arrangements.

What skills does a Practice Manager need?
A successful practice manager would need a blend of clinical, business and interpersonal skills, while remaining adaptable to the unique needs of the clinic, local regulations, and patient care expectations. These skills ensure a smooth-running, patient-focused, and financially sustainable orthodontic clinic.  Here are some of the skills and traits that align with the duties of a Practice Manager:

1. Leadership and team management:
   – Motivating staff: Being able to inspire and manage a team, including orthodontists, clinicians, receptionists, and other support staff.
   – Conflict resolution: Effectively handling conflicts among staff members or patients.
   – Delegation: Delegating tasks and responsibilities based on team members’ strengths.
2. Understanding of health regulations:
   – Compliance with regulations: Knowledge of the regulations and standards in South Australia/Australia, including health and safety guidelines, infection control, and dental practice regulations.
   – Record keeping: Ensuring patient records are maintained according to legal and professional standards, including secure data handling under privacy laws (such as the Australian Privacy Principles).
3.  Customer service and communication:
   – Patient relations: Establishing and maintaining a good rapport with patients, handling complaints, and ensuring patient satisfaction.
   – Communication skills: Strong verbal and written communication skills to liaise with patients, families, and staff.
4. Assisting in practice marketing and business development:
   – Marketing skills: Contributing to/developing marketing strategies to attract new patients and retain existing ones, leveraging social media, advertising, and partnerships within the local community.
   – Networking: Building relationships with other healthcare professionals and local businesses to foster referrals.
5. Technology proficiency:
   – Practice management software: Proficiency in practice management software used for patient scheduling, billing, and record keeping.
   – Electronic Health Records (EHR): Comfortable managing patient records digitally, ensuring compliance with privacy and security standards.
6. Time management and multitasking:
   – Efficiency in scheduling: Ensuring the clinic runs on time, managing appointments, patient flow, and minimizing delays.
   – Problem-solving: Quick thinking to address unexpected issues like equipment failure or staff shortages.
7. Knowledge of orthodontics:
   – Basic clinical understanding: While you don’t need to be clinically trained, understanding the basics of orthodontics, treatment options and patient needs will help in managing the clinic effectively.
   – Procedural knowledge: Familiarity with common orthodontic treatments and understanding of the orthodontist’s workflow will aid in providing better support to the clinical team.
8. Human resources management:
   – Recruitment and training: Participation in recruiting the right team and ensuring they receive proper training and professional development opportunities.
   – Performance management: Conducting regular performance reviews and offering feedback to team members.
9. Adaptability:
   – Staying updated with industry trends: Orthodontic practices evolve, with new technologies and treatment options emerging. Staying current with trends in the industry and adapting the clinic’s practices accordingly is important.
   – Dealing with change: Adjusting to changes in patient needs, health regulations, or clinic technology.

In the absence of a specialised Finance/Business Manager, the Practice Manager may also oversee or contribute to:

1. Financial Management
   – Budgeting and financial oversight: Managing/assisting with the clinic’s finances, including budgeting, forecasting, and ensuring the clinic remains financially healthy.
   – Billing and insurance management: Understanding billing processes, insurance claim submissions, and patient payment plans, especially given the nuances of private health insurance in Australia.
   – Cost control: Identifying areas where the clinic can save costs without compromising patient care.

What are the necessary qualifications/requirements for a Practice Manager?
Becoming a Practice Manager at an orthodontic/dental clinic typically involves a combination of education, relevant work experience, and specific skills. Here are the general steps you can follow to pursue this career:

1. Educational background:
   – Relevant qualifications: While there is no specific degree required to become a Practice Manager, having a background in business, healthcare management, or a related field will be beneficial. Some common qualifications include a Bachelor’s degree in Business Administration, Health Management, or Dental Practice Management. Alternatively, a Diploma or Certificate in Practice Management or Healthcare Administration can also be useful.
   – Specialised training: Some institutions may offer courses specifically tailored to managing dental or orthodontic practices, which will give you a competitive edge.
2. Relevant work experience:
   – Administrative experience: Before becoming a Practice Manager, gaining experience in a dental or healthcare setting is often helpful. Start in roles such as receptionist, dental assistant, or office coordinator. This will allow you to understand the daily operations and workflows of an orthodontic clinic.
   – Management experience: You may also need prior experience in managing teams or overseeing office operations. Working in a managerial position in a different healthcare or business setting could give you valuable skills.
3. Skills development:
   – Leadership and team management: As a Practice Manager, you will need to lead a team of receptionists, dental assistants, and other staff members. Developing your leadership and communication skills is key.
   – Customer service and patient relations: Good interpersonal skills, empathy, and the ability to manage patient relationships are important, as the role involves interacting with patients and their families.
   – Financial management: You may be responsible for managing budgets, billing, insurance claims, and payroll, so a solid understanding of financial management is crucial.
4. Certifications and professional development:
   – Professional associations: Consider joining professional organizations like the Australian Dental Association (ADA) or Dental Practice Managers Association of Australia (DPMAA). Membership may provide networking opportunities, resources, and access to specialised training.
   – Certifications: Some certifications, like the Certified Practice Manager (CPM) designation, might help increase your credentials and credibility within the industry.
5. Apply for jobs and gain experience:
   – Once you have the necessary qualifications and experience, start applying for practice manager positions at dental/orthodontic clinics. Networking with professionals in the field can help you find job opportunities.
   – Look for job openings on job boards, dental/orthodontic clinic websites, and through professional organizations.
6. Stay up-to-date:
   The healthcare industry, including dentistry and orthodontics, is constantly evolving. Continuing education and staying up-to-date with the latest best practices in practice management and dentistry will help you succeed in this role.
7. Additional tips:
   – Location-specific knowledge: Make sure you understand the specific needs of the South Australian healthcare environment, as regulations and patient expectations can vary by state.
   – Soft skills: Strong communication, problem-solving, multitasking, and organizational skills are crucial for managing the daily challenges of running an orthodontic practice.

By following these steps and continuously developing your skills, you can work your way into a practice management role in dental/orthodontic clinic.

More on regulatory requirements in your role as a Practice Manager 

– Compliance and regulations: Knowledge of Australian healthcare regulations, particularly in dental and orthodontic practices, is important. You should familiarize yourself with Health Practitioner Regulation National Law, Australian Privacy Principles (APPs), and Work Health and Safety regulations. Understanding accreditation requirements to carry out accreditation applications for your practice is also important